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1. **Hidden Costs**: Users have reported encountering hidden charges on the MakeMyTrip app. Prices may initially seem competitive, but final costs can inflate with service fees or taxes not clearly communicated upfront.
2. **Customer Service Issues**: There are complaints about MakeMyTrip's customer support, with users facing difficulties obtaining refunds, resolving booking issues, or receiving timely assistance, which can lead to frustration and inconvenience.
3. **Technical Glitches**: Some users experience technical problems within the app, like crashes, slow performance, or issues during the booking process. This can result in duplicate bookings or transactions, creating unnecessary stress and potential financial complications.
